Policy? Maybe. It's the reality, in some cases. The case managers are god. It doesn't take much at all, and you get one person saying do this, while another says "don't do that do this"Is that the policy is it? One bad day and your benefit is cut?
Work and Income case manager tells client seeking housing support to 'go rob a bank'
Sajay Singh was told to "shut up" and that he shouldn't be "fussy" during a call about accommodation.
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