Support Site Bugs / Feature Requests

[tajhay]

Has the background gone black for anyone else instead of white? Really don’t like it. I haven’t changed any settings, don’t go near that stuff if it even exists

Goto your User Preferences page:

https://nzwarriors.com/account/preferences

Select Light
Click Save.

There are easier methods to achieve this but ill explain in a few days time.

 

[hornbybrown]

Goto your User Preferences page:

https://nzwarriors.com/account/preferences

View attachment 10843
Select Light
Click Save.

There are easier methods to achieve this but ill explain in a few days time.

I’m just getting a error message when I save after selecting light

 

[Possum11]

Done

Thanks

 

[tajhay]

I’m just getting a error message when I save after selecting light

What does the error say?

 

[tajhay]

I’m just getting a error message when I save after selecting light

OK i see the error in test account.

Goto the bottom of the page (as you seem to be using mobile), and click the circled icon and then select Light as indicated.

 

[tyrael]

Just now it took about 10 seconds to get into site. Think we need to reset cache etc?

 

[tajhay]

Just now it took about 10 seconds to get into site. Think we need to reset cache etc?

Can you try please and report back after resetting cache?

Tbh i have no idea why users in NZ especially are having issues. Cloudflare and KeyCDN which caches portions of the site are not reporting any issues for oceania. I have to look at that later but if you could reset your browser cache and try again if that helps that would be appreciated.

Edit - i have just turned off cloudflare caching to see if that helps. Site loads should be basically instant and certainly not anything over 5 seconds etc

 

[Inruin]

It's difficult at times to attach files like pictures. Takes a while to upload it and then often stays blank in the preview box where you can select full image or thumbnail

 

[tajhay]

It's difficult at times to attach files like pictures. Takes a while to upload it and then often stays blank in the preview box where you can select full image or thumbnail

Pics as in images you have taken or from/downloaded from web? On mobile apple/samsung etc? What is the size of the file? Please as much info as possible.

Can you email me the pic to [email protected]

I suspect the image size is big and you have an average network connection. Or you use apple...

 

[Inruin]

Pics as in images you have taken or from/downloaded from web? On mobile apple/samsung etc? What is the size of the file? Please as much info as possible.

Can you email me the pic to [email protected]

I suspect the image size is big and you have an average network connection. Or you use apple...

Screenshots mainly. The one I tried just now I'll email to you. 191kb

 

[tajhay]

3mb image


Webp version


Image test

 

[Inruin]

3mb image
View attachment 10849

Webp version
View attachment 10850

Image test

View attachment 10851

Yup those all show for me now

 

[Inruin]

hmm Laptop seems very fast

 

[Inruin]

phone issue of some sort?

 

[tajhaytest]

Test

 

[tajhaytest]

phone issue of some sort?

Is it made by a fruit company?

 

[Inruin]

Is it made by a fruit company?

no Oppo. been fine for ever until the last few weeks I think?

 

[tajhay]

no Oppo. been fine for ever until the last few weeks I think?

Reset your browser caches(not history). What browser you using? Try another on it ie chrome/firefox?

 

[Inruin]

 

[Inruin]

that was a little slow but still loaded after about 20-30 seconds on laptop

phone history, cookies and cache cleared for last 7 days. - ill clear all time.

using chrome on phone