General 2018 Warriors Fan Ideas

As long as it's anything but bucket hat. Seriously I know it's been more than ten years but whoever's idea it was to hand out bucket hats to all members that one season they did it deserves to be killed. "Hey congratulations brah on rejoining with our team, here you want to wear this bucket hat Johnny Ray ?" "Sure ! That will look great on me when I'm outside playing hackie sack with all my friends and listening to Smashmouth, the fuck is wrong with you people..."

:mad:

Yeah, alright which one of you bastards just sent me this link ?

https://shop.warriorsstore.co.nz/2017-warriors-nrl-bucket-hat/

Right, I think we can add that to my long list of suggestions to NZ Warriors. :

8.) No bucket hats. I want this club to be a completely bucket hat free zone.

Dude. :(
 
Last edited:
The club needs to not be afraid to branch out from Head Office aka the NRL with what they are doing for home games.

Play to Auckland's strengths and involve the Island and Maori communities more. You could have a Pasifika game where you have authentic food, culture and performances all around the stadium. We saw what the atmosphere was like when Samoa and Tonga played in the World Cup. Celebrate these people who give us so many great players and provide so much support. You could have the winners of the village/tribe tournaments (sorry not sure of the names) play each other before the game.

For Women in League round, let women in for FREE!

Have one round where Kids get in for FREE!

For Heritage Round encourage people to dress in their old gear or as their favourite player from the past. Play Jimi Hendrix "Voodoo Child" and chuck some Sharky sunglasses on a Rottweiler.

Use the big screen more. They had a "Best Try" competition but played all crap footage from one trial game. Get footage of our classic tries from throughout the history of the club. Have a player of the day as voted by the fans each game which you can text in and comes up at the end of the game.
 

playdaball

Heritage Member
To attract new members or to encourage folk to resign, how about offering a 'rebate' if the team doesn't make the top 8? The rebate could be a supporters T shirt or a voucher from a sponsor.
In essence, join up as a member and if the team don't make it into the top 8 you receive a shirt or sponsors voucher as a ' thanks for joining, sorry they missed out'.
 

matiunz

This year yet?
Contributor
The club needs to not be afraid to branch out from Head Office aka the NRL with what they are doing for home games.

Play to Auckland's strengths and involve the Island and Maori communities more. You could have a Pasifika game where you have authentic food, culture and performances all around the stadium. We saw what the atmosphere was like when Samoa and Tonga played in the World Cup. Celebrate these people who give us so many great players and provide so much support. You could have the winners of the village/tribe tournaments (sorry not sure of the names) play each other before the game.

For Women in League round, let women in for FREE!

Have one round where Kids get in for FREE!

For Heritage Round encourage people to dress in their old gear or as their favourite player from the past. Play Jimi Hendrix "Voodoo Child" and chuck some Sharky sunglasses on a Rottweiler.

Use the big screen more. They had a "Best Try" competition but played all crap footage from one trial game. Get footage of our classic tries from throughout the history of the club. Have a player of the day as voted by the fans each game which you can text in and comes up at the end of the game.

I’m not against playing a home game in the islands but otherwise if there’s one demographic we engage with more than any other it’s the PI community, it’s some of the other groups that need more engagement.
Gimmicks like Women get in free are outdated and sexist, if the girls are interested they will come, my mrs gets dragged along from time to time(still very little interest) I doubt a “ladies night” would change her mind.
In term of adding something to the convo, there’s a hell of a lot of warriors supporters in Aus , it’d be good to have a pub or something for fans to get together(they have 1 for nz rugby)
 
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mt.wellington

Warriors Orange Peeler
One of the guys who is attending the meeting on behalf of fans has collated all the feedback we have received from here and Facebook as well as our own ideas and this is the list we will be presenting to the club this coming Friday. Long read but some awesome points.

Its not too late to add your own 5 cents people. They will all be put forward and the clubs response will be recorded and reported back to you...

NZ Warriors Engagement Ideas
February 2018

Memberships

• Signed birthday cards from players to members; perhaps even an email with a video shout out
o Could be generic just saying something like have a great day and thanks for your support)
o Adults might not be too fussed but the kids would love it

• Celebrate/recognise milestone memberships
o Show names on the big screen of members at 5/10/15/20 years
o 20-year members get to lead the team on the field

• Discount per year for long standing season members
o Ie. 1% discount per year for a 17 year member would be 17% discount off membership
o Rooster and Rabbitohs reportedly do something like this for long-term members

• Additional tickets with a family membership
o Ie. Throw in a couple of free kids passes for selected rounds so kids can bring friends along

• Structured memberships; start with a basic package with the ability to personalise and dial up or dial down a membership by customising a combination of seating and merchandising options

• Is the Tribe area still ‘special’ and if so, what makes it special? It has lost its uniqueness

• An ‘Active’ Bay where you can sit/stand where you like and be as loud and proud as you want; people who want to be a part of that atmosphere can buy into that bay and others know where to avoid

• Other members-only aspects
o Expansion/development of the member’s tent; already a good initiative
o 2 players available in the members tent for much longer on game day
o Members only gate so that members can get into the ground easier
o Exclusive parking for members or free transport to the game?
o Discounts on food at the grounds and merchandise at the stores
o Have members forums in cities other than Auckland; Sydney for example

• Warriors Club Rooms
o With future re-development of Sylvia Park/Dress Smart, can we look into building a Warriors Club Rooms close to Mt Smart Stadium
o We are still the only club out of all 16 teams currently active in NRL not to have club room which is a real indictment on us (TBC)
o Temporary or pop-up club rooms; for example rent some car park space out front of Sylvia Park and put in a couple of marquee tents on game day with potential to run buses to/from stadium

Gameday Experience

• Love the drummers but use seems to be scattergun
o To use as a ‘thing’ they could pick specific times when the drummers start and finish; ie. when the Warriors are attacking inside 20m line so crowd knows when it is coming and gets excited

• Halftime entertainment feels too complicated and lacking excitement
o Keep it simple with things like kick for cash, catching high balls or the best try celebrations
o Live music either before the game or at halftime usually goes down well
o MC is the best person to get the chants going and drive atmosphere
o Perhaps a season-long storyline (longest field goal or place kick) and this competition should be for the big prize at the end of the season, rather than picking the right key for the Suzuki

• Players to be assigned, or to choose, a song that plays after they score so each player has their own song
o Ideally they are happy, upbeat songs that the crowd wants to sign along to
o Ie. When Blake Ayshford scored last season and the crowd all sung Sweet Caroline
o Anything that gets the crowd volume up will help atmosphere

• Cheerleading; the move worldwide seems to be trending away from cheerleaders, so how about making a more visual/dancing element to the cheerleaders rather than just girls in skimpy clothes?

• Professionalism; it’s really important to get the facts right and run everything on time where possible
o Statistics on the big screen need to compare apples with apples; for example per game rather per than season if one player has played more games than the other
o Sometimes it is really confusing and the disparity would make no sense at all
o This flows on to any announcements of player names, including those of the opposition; announcing the wrong player’s name is inexcusable
o Ensure players who have left the club are not used in ads that they put on the big screen
o Cheerleaders having to quit mid-routine because players are about to run out

• Use the big screen more with additional footage; vote on favourite tries (current or old) or a player of the day with text voting which can update in real time

• Throw a tailgate party outside of the grounds where fans can meet up before the gates open

• Plenty of ideas to engage the kids
o Former players mingling with the crowd to get everyone into the right mood before the game
o Face painting set up in plenty of time so ready when the gates open, especially for multiple games
o Players not playing get out and mingle with the fans and take photos especially with the kids

• Improve the WIFI access at grounds for fans; fans would have a better ability to broadcast their experience at the games which in turn can drive up walk-in crowds.

Comments received about changing the security company for various reasons

Merchandise (Members)

• Members only merchandise
o Voucher for store with member's pack; voucher size grows the longer you are a member
o Merchandise with name and membership number on it; embroidered and sent to you
o Merchandise to celebrate different milestones of membership (Panthers do it for 5 years)

• Choice of membership merchandise
o Members used to get bucket hats or caps; pin badges or fridge magnets
o Give members the option; they can pick up at first home game where they can choose Merchandise (General)

• Issue with sizing
o No longer make big sizes such as 6XL and Canterbury clothing tends to come up small anyway
o Do Warriors management have the leverage to change this?

Giveaways

• Spot prizes/surprises; something to entice people to come every week
o T-shirt Cannons are expected nowadays; need to think about the unexpected
o Random draw for seat upgrades; perhaps a super-fan booth set up on the side-line that a fan gets to sit in for the game or even a ticket gets drawn, and that person sits on the bench for the game
o Random row receives a hotdog or chips
o Random seat gets a gift card for the store

• Gameday giveaways
o Flags, posters, etc.
o (Terrible) towels handed out to fans to wave at the game like the Pittsburgh Steelers; maybe get some sponsors to put their logo on to help offset the cost; smaller/local companies?

• Clever/witty banners tailored for the TV audience and held up next to the tunnel when the teams come out; they could be designated for the lower east bays and even stored at the ground for each home game

• Non-members to get a free ticket; such as a buy 3, get 1 free for games

• Raffles where people can scan their tickets somewhere to find out if they have won

• Prizes for future use; ie. food vouchers or 2 for 1s that expire in 4-6 weeks to encourage returning fans

Affordability

• Prices on tickets and food are on the high side for most people
o Make the walk up tickets cheaper; anecdotal increase from $20 to $50 in past 10 years
o Gate sales (as well as season tickets) should be made a bit more affordable

• Issues with paying by bank transfer and/or cash and being charged to use a credit card

• Make sure all vendors at Mt Smart have EFTPOS with PayWave

• Free buses from Britomart, Albany and Manukau directly to Mt Smart and back

• Reward Loyalty
o Create a rewards platform to reward members and non-members alike
o Discounts on merchandise or food due to consecutive games appearance, money spent at the stadium, answering surveys etc. Ie. the more active you are, the better the rewards

Digital Engagement

• Fan Survey (opinions straight from the source)

• Embrace Social Media; more engagement from the club on FB, Twitter etc.
o Sports fans love to share content so support those fans that do share content about the club ; support and conversations with active fans could drive more fans to be vocal with their support

• Improve the Mobile App (It’s just skin and bones right now)
o Man of the Match voting and competitions for merchandise or ticket upgrades etc.

• More desktop and mobile phone wallpapers for people to use

• Free match replays; should have the whole season of games available to stream online

• Vodafone used to send periodic text messages to members with information on game day scores to player signings and re-signings, coaches, managers etc. Team/Player

• Big frustration for fans is the focus on effort and desire
o Reports suggest Alex Corvo will improve this but anything they can do either through social media or actually inviting fans to watch fitness/training will help
o Simply showing that the team is working hard, doing the extras and putting in the hours might help ease some of that criticism

• Player’s attitudes (to fans)
o We know it is hard after a loss but some players (Shaun Johnson, Manu, Hoffman) set an example such as holding up the team bus at away games to make sure everyone got a photo and autograph

Community
• Involve the Island and Maori communities more
o Could have a Pasifika game where you have authentic food, culture and performances
o Celebrate these people who give us so many great players and provide so much support

• More open partnership with leagues club in the local Auckland area
o Don’t limit exposure to kids playing matches during game day
o Let them go around the stadium collecting donations from people

• Corporate sponsors do more work for the community including charity

• Pick a player or 3 to show up at your or nominated school and engage the children Domestic/Overseas

• (From CHC fan) Fan events prior to games
o Previously held meet and greets for games, albeit tied to fixtures in CHC
o Potential to send players down on a bye week for promotional work to make the difference
o Steve Price was always coming down and we would get to do photo opportunities etc.

• If viable with fixtures, have the team fly back from Australia and stop in Christchurch or Wellington for their recovery; have open training the following day and then fly back to Auckland the day after

• Potential promotion/auction to billet/house a Warrior with proceeds going to charity
o Players would be available to mingle with fans
o Imagine having Shaun Johnson stay in your area for a few days and the buzz from the kids in the town

• More league clinics around the country

• ‘Away Fan of the Day’, for Australian members
o Announced the week before so you can decide if can make it or another member be chosen
o Personal meet and greet, a look in the sheds before or after the match, maybe some freebies

• Better away memberships; more than just the ‘Across the Ditch’ Single game option (From Sydney-based fan) I go to about 6 games a season including; 3 hour drive to Newcastle, 3 hour drive to Canberra, 1 hour drive to Wollongong, 2 hour drive to Penrith etc. yet as an away member (for 9 years) I get 1 ticket to a game a season. I know a Knights fan who got an away membership with 4 games away plus 2 at home. We feel we are the forgotten fans. Example; they organised a fan meet and greet after the Panthers game last season (which you had to pay to attend) but it was an hour drive from Panthers stadium in peak hour traffic which is logistically difficult. Perhaps there is the opportunity of having a bundle-type membership or something to be flexible for away fans.

---------------------------------------------------------------------
That's the lot so far. Plenty of good ideas. Happy to present any more so its not too late if you want to add a comment. Meeting is on Friday 1pm-3pm. If anyone wants to join and help present this list let me know. There is a place for one more so FIFS...
 

Beastmode

Today is a good day ☀️
Contributor
Kiss cam.

Hugely popular in the states at nba games.

Introduce that into the 1/2 time show or before the game to get the crowd wound up.... always a good laugh.

Some are clearly actors in the crowd so its a “fake” kiss cam when the camera zooms in on them but again gets the crowd going....
 
One of the guys who is attending the meeting on behalf of fans has collated all the feedback we have received from here and Facebook as well as our own ideas and this is the list we will be presenting to the club this coming Friday. Long read but some awesome points.

Its not too late to add your own 5 cents people. They will all be put forward and the clubs response will be recorded and reported back to you...

NZ Warriors Engagement Ideas
February 2018

Memberships

• Signed birthday cards from players to members; perhaps even an email with a video shout out
o Could be generic just saying something like have a great day and thanks for your support)
o Adults might not be too fussed but the kids would love it

• Celebrate/recognise milestone memberships
o Show names on the big screen of members at 5/10/15/20 years
o 20-year members get to lead the team on the field

• Discount per year for long standing season members
o Ie. 1% discount per year for a 17 year member would be 17% discount off membership
o Rooster and Rabbitohs reportedly do something like this for long-term members

• Additional tickets with a family membership
o Ie. Throw in a couple of free kids passes for selected rounds so kids can bring friends along

• Structured memberships; start with a basic package with the ability to personalise and dial up or dial down a membership by customising a combination of seating and merchandising options

• Is the Tribe area still ‘special’ and if so, what makes it special? It has lost its uniqueness

• An ‘Active’ Bay where you can sit/stand where you like and be as loud and proud as you want; people who want to be a part of that atmosphere can buy into that bay and others know where to avoid

• Other members-only aspects
o Expansion/development of the member’s tent; already a good initiative
o 2 players available in the members tent for much longer on game day
o Members only gate so that members can get into the ground easier
o Exclusive parking for members or free transport to the game?
o Discounts on food at the grounds and merchandise at the stores
o Have members forums in cities other than Auckland; Sydney for example

• Warriors Club Rooms
o With future re-development of Sylvia Park/Dress Smart, can we look into building a Warriors Club Rooms close to Mt Smart Stadium
o We are still the only club out of all 16 teams currently active in NRL not to have club room which is a real indictment on us (TBC)
o Temporary or pop-up club rooms; for example rent some car park space out front of Sylvia Park and put in a couple of marquee tents on game day with potential to run buses to/from stadium

Gameday Experience

• Love the drummers but use seems to be scattergun
o To use as a ‘thing’ they could pick specific times when the drummers start and finish; ie. when the Warriors are attacking inside 20m line so crowd knows when it is coming and gets excited

• Halftime entertainment feels too complicated and lacking excitement
o Keep it simple with things like kick for cash, catching high balls or the best try celebrations
o Live music either before the game or at halftime usually goes down well
o MC is the best person to get the chants going and drive atmosphere
o Perhaps a season-long storyline (longest field goal or place kick) and this competition should be for the big prize at the end of the season, rather than picking the right key for the Suzuki

• Players to be assigned, or to choose, a song that plays after they score so each player has their own song
o Ideally they are happy, upbeat songs that the crowd wants to sign along to
o Ie. When Blake Ayshford scored last season and the crowd all sung Sweet Caroline
o Anything that gets the crowd volume up will help atmosphere

• Cheerleading; the move worldwide seems to be trending away from cheerleaders, so how about making a more visual/dancing element to the cheerleaders rather than just girls in skimpy clothes?

• Professionalism; it’s really important to get the facts right and run everything on time where possible
o Statistics on the big screen need to compare apples with apples; for example per game rather per than season if one player has played more games than the other
o Sometimes it is really confusing and the disparity would make no sense at all
o This flows on to any announcements of player names, including those of the opposition; announcing the wrong player’s name is inexcusable
o Ensure players who have left the club are not used in ads that they put on the big screen
o Cheerleaders having to quit mid-routine because players are about to run out

• Use the big screen more with additional footage; vote on favourite tries (current or old) or a player of the day with text voting which can update in real time

• Throw a tailgate party outside of the grounds where fans can meet up before the gates open

• Plenty of ideas to engage the kids
o Former players mingling with the crowd to get everyone into the right mood before the game
o Face painting set up in plenty of time so ready when the gates open, especially for multiple games
o Players not playing get out and mingle with the fans and take photos especially with the kids

• Improve the WIFI access at grounds for fans; fans would have a better ability to broadcast their experience at the games which in turn can drive up walk-in crowds.

Comments received about changing the security company for various reasons

Merchandise (Members)

• Members only merchandise
o Voucher for store with member's pack; voucher size grows the longer you are a member
o Merchandise with name and membership number on it; embroidered and sent to you
o Merchandise to celebrate different milestones of membership (Panthers do it for 5 years)

• Choice of membership merchandise
o Members used to get bucket hats or caps; pin badges or fridge magnets
o Give members the option; they can pick up at first home game where they can choose Merchandise (General)

• Issue with sizing
o No longer make big sizes such as 6XL and Canterbury clothing tends to come up small anyway
o Do Warriors management have the leverage to change this?

Giveaways

• Spot prizes/surprises; something to entice people to come every week
o T-shirt Cannons are expected nowadays; need to think about the unexpected
o Random draw for seat upgrades; perhaps a super-fan booth set up on the side-line that a fan gets to sit in for the game or even a ticket gets drawn, and that person sits on the bench for the game
o Random row receives a hotdog or chips
o Random seat gets a gift card for the store

• Gameday giveaways
o Flags, posters, etc.
o (Terrible) towels handed out to fans to wave at the game like the Pittsburgh Steelers; maybe get some sponsors to put their logo on to help offset the cost; smaller/local companies?

• Clever/witty banners tailored for the TV audience and held up next to the tunnel when the teams come out; they could be designated for the lower east bays and even stored at the ground for each home game

• Non-members to get a free ticket; such as a buy 3, get 1 free for games

• Raffles where people can scan their tickets somewhere to find out if they have won

• Prizes for future use; ie. food vouchers or 2 for 1s that expire in 4-6 weeks to encourage returning fans

Affordability

• Prices on tickets and food are on the high side for most people
o Make the walk up tickets cheaper; anecdotal increase from $20 to $50 in past 10 years
o Gate sales (as well as season tickets) should be made a bit more affordable

• Issues with paying by bank transfer and/or cash and being charged to use a credit card

• Make sure all vendors at Mt Smart have EFTPOS with PayWave

• Free buses from Britomart, Albany and Manukau directly to Mt Smart and back

• Reward Loyalty
o Create a rewards platform to reward members and non-members alike
o Discounts on merchandise or food due to consecutive games appearance, money spent at the stadium, answering surveys etc. Ie. the more active you are, the better the rewards

Digital Engagement

• Fan Survey (opinions straight from the source)

• Embrace Social Media; more engagement from the club on FB, Twitter etc.
o Sports fans love to share content so support those fans that do share content about the club ; support and conversations with active fans could drive more fans to be vocal with their support

• Improve the Mobile App (It’s just skin and bones right now)
o Man of the Match voting and competitions for merchandise or ticket upgrades etc.

• More desktop and mobile phone wallpapers for people to use

• Free match replays; should have the whole season of games available to stream online

• Vodafone used to send periodic text messages to members with information on game day scores to player signings and re-signings, coaches, managers etc. Team/Player

• Big frustration for fans is the focus on effort and desire
o Reports suggest Alex Corvo will improve this but anything they can do either through social media or actually inviting fans to watch fitness/training will help
o Simply showing that the team is working hard, doing the extras and putting in the hours might help ease some of that criticism

• Player’s attitudes (to fans)
o We know it is hard after a loss but some players (Shaun Johnson, Manu, Hoffman) set an example such as holding up the team bus at away games to make sure everyone got a photo and autograph

Community
• Involve the Island and Maori communities more
o Could have a Pasifika game where you have authentic food, culture and performances
o Celebrate these people who give us so many great players and provide so much support

• More open partnership with leagues club in the local Auckland area
o Don’t limit exposure to kids playing matches during game day
o Let them go around the stadium collecting donations from people

• Corporate sponsors do more work for the community including charity

• Pick a player or 3 to show up at your or nominated school and engage the children Domestic/Overseas

• (From CHC fan) Fan events prior to games
o Previously held meet and greets for games, albeit tied to fixtures in CHC
o Potential to send players down on a bye week for promotional work to make the difference
o Steve Price was always coming down and we would get to do photo opportunities etc.

• If viable with fixtures, have the team fly back from Australia and stop in Christchurch or Wellington for their recovery; have open training the following day and then fly back to Auckland the day after

• Potential promotion/auction to billet/house a Warrior with proceeds going to charity
o Players would be available to mingle with fans
o Imagine having Shaun Johnson stay in your area for a few days and the buzz from the kids in the town

• More league clinics around the country

• ‘Away Fan of the Day’, for Australian members
o Announced the week before so you can decide if can make it or another member be chosen
o Personal meet and greet, a look in the sheds before or after the match, maybe some freebies

• Better away memberships; more than just the ‘Across the Ditch’ Single game option (From Sydney-based fan) I go to about 6 games a season including; 3 hour drive to Newcastle, 3 hour drive to Canberra, 1 hour drive to Wollongong, 2 hour drive to Penrith etc. yet as an away member (for 9 years) I get 1 ticket to a game a season. I know a Knights fan who got an away membership with 4 games away plus 2 at home. We feel we are the forgotten fans. Example; they organised a fan meet and greet after the Panthers game last season (which you had to pay to attend) but it was an hour drive from Panthers stadium in peak hour traffic which is logistically difficult. Perhaps there is the opportunity of having a bundle-type membership or something to be flexible for away fans.

---------------------------------------------------------------------
That's the lot so far. Plenty of good ideas. Happy to present any more so its not too late if you want to add a comment. Meeting is on Friday 1pm-3pm. If anyone wants to join and help present this list let me know. There is a place for one more so FIFS...

This.

Plus make the fucking 8 for a change.
 

mt.wellington

Warriors Orange Peeler
If you want to improve fan engagement get those cheerleaders to take their jackets off.

I know its cold outside but wearing bomber jackets during their 1/2 time entertainment is such a turn off....

#needmoreskin
#notapervert
#seriousfeedback
As is the PC way these days the cheerleaders will no longer feature at the Warriors games anymore. SKYCITY has decided to move with the times and cancel the cheerleading team. It was all paid for by them and part of their game day exposure as major sponsors of the team.
 

mt.wellington

Warriors Orange Peeler
Will try do a report on Sunday when I get back from Rotorua. Will do a few now and continue later.

• Signed birthday cards from players to members; perhaps even an email with a video shout out
o Could be generic just saying something like have a great day and thanks for your support)
o Adults might not be too fussed but the kids would love it
This is being looked for something they can do in the future but right now they just don't have the software to do it. They would have to do each one manually as well as create a database for such a thing. The NRL are developing something at the moment.

• Celebrate/recognise milestone memberships
o Show names on the big screen of members at 5/10/15/20 years
o 20-year members get to lead the team on the field
Same as above.

• Structured memberships; start with a basic package with the ability to personalise and dial up or dial down a membership by customising a combination of seating and merchandising options
The issue is that there are two different companies that the club outsource the membership packs to. One deals in the merch and the other, Ticketek, deal with processing the membership payments themselves. Right now Ticketek do not have the technological ability to be able to pick and choose what you want but they are trying to developing something like that now (anyone who has been on their site will know its fairly basic).

It was because of this that some members received the wrong merch they wanted as Ticketek sent the merch company the wrong info. This year they have just given a one size fits all type approach so it can't go wrong as everyone will be getting the same package.

o Expansion/development of the member’s tent; already a good initiative
o 2 players available in the members tent for much longer on game day
There will be changes to the tent this year. Little reno. They are looking to extend it and provide more seating along the deadball line.

There will also be a little bar area beside it (East Stand side) that will be open to everyone.

The members tent will not be open for the first two home games this season (Round 2 vs Titans double header and Round 5 vs Cowboys) Due to a concert and the cost of taking it down and putting it up. The cost is in the ballpark of $13K and they have to do it by midnight after the Titans game but its a 2 day job!

For Round 5 the club will have a new temporary members zone.

First use of the tent proper will be the old boys heritage round in Round 6 vs Broncos.

o Discounts on food at the grounds and merchandise at the stores
The catering is done by separate company that contracts both to the club and the council who both make a cut from sales. The club are working on offering platinum members more rewards in terms of food and drink but they have to get it signed off by the vendors, catering contractors and the council so don't hold your breath.

o Have members forums in cities other than Auckland; Sydney for example
Jim Doyle and the membership manager flew out to Sydney to do just that and only 10 members showed up. Im sure you can appreciate just how uneconomical that exercise was with flights, hotels, venue hire and catering for the meeting being paid for by the club...
 
Will try do a report on Sunday when I get back from Rotorua. Will do a few now and continue later.


This is being looked for something they can do in the future but right now they just don't have the software to do it. They would have to do each one manually as well as create a database for such a thing. The NRL are developing something at the moment.


Same as above.


The issue is that there are two different companies that the club outsource the membership packs to. One deals in the merch and the other, Ticketek, deal with processing the membership payments themselves. Right now Ticketek do not have the technological ability to be able to pick and choose what you want but they are trying to developing something like that now (anyone who has been on their site will know its fairly basic).

It was because of this that some members received the wrong merch they wanted as Ticketek sent the merch company the wrong info. This year they have just given a one size fits all type approach so it can't go wrong as everyone will be getting the same package.


There will be changes to the tent this year. Little reno. They are looking to extend it and provide more seating along the deadball line.

There will also be a little bar area beside it (East Stand side) that will be open to everyone.

The members tent will not be open for the first two home games this season (Round 2 vs Titans double header and Round 5 vs Cowboys) Due to a concert and the cost of taking it down and putting it up. The cost is in the ballpark of $13K and they have to do it by midnight after the Titans game but its a 2 day job!

For Round 5 the club will have a new temporary members zone.

First use of the tent proper will be the old boys heritage round in Round 6 vs Broncos.


The catering is done by separate company that contracts both to the club and the council who both make a cut from sales. The club are working on offering platinum members more rewards in terms of food and drink but they have to get it signed off by the vendors, catering contractors and the council so don't hold your breath.


Jim Doyle and the membership manager flew out to Sydney to do just that and only 10 members showed up. Im sure you can appreciate just how uneconomical that exercise was with flights, hotels, venue hire and catering for the meeting being paid for by the club...


Thanks again so much Mt Wellington and to everybody else involved for doing this. As a fan I really do appreciate it.

I'm surprised to hear that NZ Warriors would outsource something as vital to your team survival as memberships to third party. I just assumed that would all be done by somebody in the front office who's job would be sorting out all different tickets and merchandise to all different members of club. I know their cutting costs doing it that way but still when you're already admitting that doing it that way has caused you mistakes before in past, is it really beneficial for your business then to continue exercise ? I know maybe I expect too much but still I like to see alot more from them ...

NZ Warriors :(
 
Last edited:

Vancent

🫣
Contributor
To attract new members or to encourage folk to re-sign, how about offering a 'rebate' if the team doesn't make the top 8? The rebate could be a supporters T shirt or a voucher from a sponsor.
In essence, join up as a member and if the team don't make it into the top 8 you receive a shirt or sponsors voucher as a ' thanks for joining, sorry they missed out'.
This is a very clever idea - end of season using excess seasonal gear before heading into the next year.

No g’tees on what, for eg you could get a hat a polo a scarf, what ever was left over really to a minimum value.

Scale it right and it would be a clever play.
 
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